Privacy policy
PRIVACY POLICY
SONG OF SKIN B2B (Song of Skin Global)
Last Updated: March 1, 2026
SONG OF SKIN B2B (“we,” “us,” “our”) operates the wholesale website songofskinglobal.com (the “Site”) and provides business-to-business wholesale services (the “Services”).
Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, process, disclose, and protect your personal information when you access or use our Services.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
When we refer to “personal information,” we mean information that identifies or can reasonably be linked to an individual.
Because this is a B2B wholesale platform, the information we collect generally relates to business owners, purchasing managers, or authorized representatives of companies.
We may collect the following categories:
A. Contact & Business Information
-Full name
-Company name
-Business address
-Billing & shipping addresses
-Phone number
-Email address
-Business license or resale certificate (if required)
-EIN or tax ID (when necessary for wholesale verification)
B. Payment Information
-Bank account details (for ACH or wire transfers)
-Payment confirmation details
-Transaction history
-Invoice records
Note: Payment card data (if ever processed) is handled securely by Shopify and its payment providers.
C. Account Information
-Username and password
-Purchase history
-Order preferences
-Wholesale approval status
D. Usage & Device Information
-IP address
-Browser type
-Device information
-Log data
-Cookies and tracking technologies
-Interaction data on our website
E. Communications
-Emails and messages sent to us
-Customer support inquiries
-Documentation provided for wholesale approval
2. How We Collect Information
We collect information:
-Directly from you when you register, apply for wholesale access, place orders, or contact us
-Automatically through cookies and tracking technologies
-From Shopify and our service providers
-From verification tools or compliance partners when validating wholesale eligibility
3. How We Use Your Information
We use personal information for legitimate business purposes, including:
A. Providing Wholesale Services
-Verifying wholesale eligibility
-Processing and fulfilling orders
-Managing invoices and payments
-Shipping products
-Maintaining wholesale accounts
B. Business Communications
-Responding to inquiries
-Sending account updates
-Providing order confirmations and invoices
C. Compliance & Legal
-Verifying resale certificates
-Preventing unauthorized Amazon sales or policy violations
-Protecting against fraud
-Enforcing our Terms of Service
D. Marketing
We may send you wholesale updates, restock alerts, and new product launches.
You may unsubscribe at any time.
4. How We Share Information
We may disclose personal information:
-To Shopify and its affiliated service providers
-To payment processors and financial institutions
-To shipping carriers and logistics providers
-To IT and cloud service providers
-To legal authorities when required by law
-In connection with a merger, acquisition, or restructuring
We do not sell personal information for monetary value.
5. Shopify & Third-Party Processing
Our store is hosted by Shopify. Shopify may process personal data to:
-Operate the platform
-Improve services
-Prevent fraud
-Provide analytics
You can review Shopify’s Privacy Policy at:
https://privacy.shopify.com
6. Cookies & Tracking
We use cookies and similar technologies to:
-Maintain secure login sessions
-Remember preferences
-Analyze website traffic
-Improve performance
You may control cookies via your browser settings.
7. Data Retention
We retain personal information only as long as necessary to:
-Maintain your wholesale account
-Comply with tax and accounting laws
-Resolve disputes
-Enforce agreements
Financial and transaction records may be retained as required by U.S. law.
8. Data Security
We implement commercially reasonable safeguards to protect your information.
However, no online transmission or storage system can be guaranteed 100% secure.
You are responsible for maintaining confidentiality of your login credentials.
9. Your Rights
Depending on your location, you may have rights to:
-Access your personal information
-Correct inaccurate data
-Request deletion
-Request data portability
-Opt out of certain marketing communications
To exercise your rights, contact us at:
hello@songofskin.com
We may need to verify your identity before processing requests.
10. International Transfers
We may process data outside your country of residence, including in the United States.
Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.
11. Children’s Data
Our wholesale Services are intended for business use only.
We do not knowingly collect personal information from individuals under 18 years of age.
12. Changes to This Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated “Last Updated” date.
13. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact:
SONG OF SKIN B2B
90 State Street, Suite 700 Office 40
Albany, NY 12207
United States
Email: hello@songofskin.com
Website: songofskinglobal.com